The seamless link between asset management and service desk is a dream come true for any support team. Among all of the possible functions, a web-based IT helpdesk is the most obvious for IT professionals. All departments can benefit from its powerful ticketing and asset solution. You can keep track of all the software installed in your company and you can do a cost calculation of missing licenses.The Lansweeper Help Desk is highly configurable, making it a perfect fit for organizations of all sizes. You can define all the custom actions you could ever dream of to control your clients. You can even have the important reports mailed to you every night. You can make your own reports and add them to the dashboard, assign priority and parameters. You can upload user pictures to make it easier for your helpdesk staff to see who used which computer and when.ĭashboards make it easy to know what is going wrong in your network. Lansweeper gathers all active directory user details of all logged on users and stores it in the database. Lansweeper gathers all your computer' s active directory information which makes it easy to create specific reports or drill down based on organisational unit. With the possibility to scan custom files and registry keys the reports you can make are endless. With the report builder you are able to make your own reports. Lansweeper contains over 200 build-in reports in the default installation. If you want to digg deeper you can drill down on the software' s publisher and version. Software can be approved for compliancy reasons and you can Google unknown software. Lansweeper scans over 60 different specifications of your computers.oon as an important error occurs.īrowse the web interface to see all software installed on your computers. Hardware change tracking will let you know when a component was replaced or removed. There is no need to install any agents on the computers, all scanning is done by standard build-in functionality.īrowse the web interface to see all hardware details of your scanned computers. Lansweeper is an automated network discovery and asset management tool which scans all your computers and devices and displays them in an easy accessible web interface. Lansweeper is a hardware, network and software inventory tool for windows networks.
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